Privacy Policy

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, when you use our services, website, or contact us.

This Privacy Policy is subject to our Terms and Conditions. If you see an undefined term in this Privacy Policy, it has the same definition as in our Terms and Conditions.

When this Privacy Policy mentions “Ecom With Ahmad”, “we”, “us”, or “our”, it refers to the business responsible for your information under this Privacy Policy (the “Data Controller”).

If you do not agree with this Privacy Policy, please do not access or use our services or interact with any other aspect of our business.

Information We Collect

There are two general categories of information we collect:

1) Information you provide to us

We may collect personal information you choose to provide when you contact us, request a consultation, or purchase services. This may include:

• Name, email address, phone number (including WhatsApp)
• Business details you share (store links, marketplace accounts, goals, budgets, etc.)
• Any information you send through contact forms, email, or messaging

This information is necessary for communication, service delivery, and to provide accurate support. Without it, we may not be able to provide requested services.

2) Information collected automatically

When you use our website, some information may be collected automatically such as:

• Device and browser information
• Pages visited and usage activity (analytics)
• Approximate location (based on IP region, not exact address)

How We Use the Information We Collect

We use your information to:

• Provide, operate, improve, and develop our services
• Communicate with you and respond to inquiries
• Provide customer support and resolve issues
• Send service messages, updates, and important notifications
• Improve marketing and advertising (only where legally permitted)
• Protect our website and business from fraud, abuse, and security threats
• Comply with legal obligations and enforce our agreements

Marketing Communications

We may send marketing messages only where permitted by law or where you have provided consent. You can opt out at any time by following the unsubscribe instructions in messages or by emailing us.

Sharing & Disclosure

We do not sell your personal data to any third party.

We may share your information in limited cases:

• Service providers: We may use third-party tools (e.g., analytics, email, scheduling, payments) to operate our services. They access data only as needed and are required to protect it.
• Legal obligations: We may disclose information if required by law or to protect our rights, safety, or property.
• With your consent: If you request or approve sharing (e.g., working with your team members or partners).

Analytics & Advertising Tools

Parts of the website may use tools such as Google Analytics or similar services to understand traffic and improve our website. These tools may collect technical usage data. Use of these tools is subject to the relevant provider’s policies.

Data Retention

We retain personal information only as long as necessary for service delivery, legal compliance, dispute resolution, and business operations. You may request deletion of your personal data by contacting us (see Contact section below).

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to certain processing or request restrictions
• Withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us using the details below. We may request verification of identity before processing requests.

Children

Our services are not directed to individuals under 18 and we do not knowingly collect personal information from children under 18.

Changes to this Policy

We reserve the right to update this Privacy Policy at any time. If we make changes, we will post the updated policy on our website and update the date below.

Last Updated: 2026

Contact

Owner: Wahaj Ahmed
Email: contact@wahajahmad.com
Phone / WhatsApp: +49 1575 4775283